Frequently asked questions
Last updated, 25.04.2025
MultipleChat is an advanced platform that connects to multiple leading AI services through their official APIs. Our interface allows you to compare responses from various AI services side-by-side and choose the best one for your needs.
- Multi-Service Access: Connect to multiple leading AI services through our platform, allowing you to leverage the unique strengths of each service for diverse and comprehensive responses.
- Simultaneous Comparison: See responses from multiple AI services on a single screen, enabling quick and easy comparison to choose the best output.
- Cost Efficiency: Instead of subscribing to multiple platforms, get access to various AI services with just one subscription, saving time and money.
- Flexibility: Choose to interact with one service at a time if you prefer a more focused conversation, offering personalized control over your AI interactions.
- Enhanced Creativity with CollabAI: Our unique CollabAI feature allows you to combine insights from multiple AI services, fostering greater creativity and productivity in your projects.
With MultipleChat, you gain access to multiple premium AI services simultaneously through their official APIs, allowing for side-by-side comparison and selection of the best response. This saves you the hassle and cost of subscribing to multiple services. You can also utilize our exclusive CollabAI feature, which enables collaborative responses from multiple AI services working together to provide you with comprehensive solutions. Additionally, you can generate images using various AI image generation services available through our platform.
CollabAI is our innovative feature that enables multiple AI services to work together on a single query. When you use CollabAI, your prompt is sent to multiple AI services simultaneously, and their responses are intelligently combined to create a comprehensive answer that leverages the strengths of each service. This collaboration between different AI technologies often results in more creative, accurate, and nuanced responses than what a single AI service could provide. CollabAI is particularly useful for complex queries, creative writing, problem-solving, and when you need diverse perspectives on a topic.
Yes, you can cancel your subscription to MultipleChat at any time. Simply go to your account settings on the MultipleChat platform and follow the instructions to cancel your subscription. If you need any assistance, our support team is available to help.
We use Stripe to process payments. That means only Stripe stores your payment information. You can pay via Stripe using credit card, Paypal, Google Pay, Apple pay, Link, SEPA, etc.
Yes, MultipleChat always connects to the latest versions of AI services available through their official APIs. We continuously update our platform to ensure you have access to the most advanced AI capabilities available, providing you with cutting-edge AI interactions.
MultipleChat stores chat history for user convenience. You can delete your chat history at any time using the chat history management feature. MultipleChat acts solely as an interface that transmits your prompts to the AI services via their official APIs and displays their responses back to you. The content and responses are generated by the respective AI services, not by MultipleChat. We are committed to ensuring your privacy and maintaining the integrity of the AI responses.
MultipleChat is not an AI service by itself; it only transmits information from various AI service providers to users in a user-friendly and innovative format. Our platform acts solely as an interface that connects to official AI APIs and displays their responses back to you. The content and responses are created by the respective AI service providers, not by MultipleChat.
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You can contact our customer support team via email at support@multiple.chat. We are available 24/7 to assist you with any questions or concerns you may have. Our customer support team generally answers questions within 24 hours.
MultipleChat prioritizes user privacy and data security. We use administrative, technical, and physical security measures to protect your personal information. Data collected is used solely to improve your experience on the platform. Your interactions with AI services are processed through their official APIs according to their respective terms of service. For more details, please refer to our Privacy Policy.
Yes, MultipleChat is designed to be responsive and works seamlessly on mobile devices. You can access and use all features of MultipleChat from your smartphone or tablet just as you would on a desktop computer.
If you encounter any errors or bugs while using MultipleChat, please report them to our support team at support@multiple.chat. Include as much detail as possible about the issue, including screenshots if applicable, to help us resolve it quickly.
Currently, MultipleChat does not support extensive customization of the chat interface. However, we are continually working on improving the platform and may introduce customization features in future updates. Stay tuned for announcements on new features.
Yes, MultipleChat transmits complex queries to AI services through their official APIs and can display code snippets in a formatted manner. This makes it easier for users to understand and utilize the responses for technical tasks. The quality and accuracy of responses depend on the capabilities of the underlying AI services.
You can cancel your subscription at any time through the account settings on the MultipleChat platform. In order to cancel your subscription, log in to your account, navigate to the account settings, and select "Cancel Subscription." Follow the instructions to complete the cancellation process. If you need assistance, please contact our support team at support@multiple.chat.
Yes, you can submit files to certain AI services through our platform as of 17.02.2025. File handling capabilities depend on what's supported by each AI service's official API. MultipleChat simply facilitates the connection between you and these services.
If you forget your password, click on the "Forgot Password" link on the login page. Follow the instructions to reset your password. If you encounter any issues, please contact our support team at support@multiple.chat for further assistance.
To subscribe to MultipleChat, visit our Subscription page, select your desired plan, and follow the prompts to complete your subscription. You will need to create an account or log in if you already have one.
Our connections to AI service APIs are updated as soon as possible, but generally within 24 hours after new versions or features are released by the AI service providers. The actual AI services and their capabilities are controlled and updated by their respective providers, not by MultipleChat.
Yes, you can upgrade or downgrade your subscription plan at any time. To change your plan, go to your account settings, select "Manage Subscription," and choose the plan you wish to switch to. The changes will take effect immediately, and any adjustments in charges will be prorated accordingly.
Yes, MultipleChat offers a free trial for new users. You can sign up for the free trial during onboarding. During the free trial, you will not be charged for anything.
If you cancel your subscription before the end of the billing cycle, you will still have access to your plan's features until the end of the current billing period. After that, your subscription will not renew, and you will lose access to premium features.
To update your payment information, go to the Subscription Status page and click Manage My Subscription. From there, you can update your credit card details securely through Stripe.
Yes, your subscription will automatically renew at the end of each billing period. Your credit card will be charged according to your subscription plan. You can cancel your subscription at any time to stop future charges.
No, there are no hidden fees associated with MultipleChat subscriptions. The price you see on the Pricing page is the price you pay. You will never be charged more than the subscription price.
Refunds are handled on a case-by-case basis. If you are not satisfied with the service, please contact our support team at support@multiple.chat, and we will do our best to resolve the issue or process a refund if applicable. Please note that MultipleChat is not responsible for the content, accuracy, or quality of responses generated by the underlying AI services, as we only facilitate access to their APIs.
Your payment information is processed securely through Stripe, a leading payment gateway known for its robust security measures. MultipleChat does not store your payment details on our servers.
If you have any issues with your subscription, please contact our support team at support@multiple.chat. Our team is available to assist you with any questions or concerns you may have.
Yes, you will receive an invoice via email after each successful payment. You can also view and download your invoices from the billing section of your account settings.
If your payment fails, please check your payment information and try again. If the issue persists, contact our support team at support@multiple.chat for further assistance.
No, MultipleChat is not responsible for the content, accuracy, or quality of the responses you receive. We simply provide an interface that connects to third-party AI service APIs. All responses are generated by these third-party AI services according to their own algorithms and data. MultipleChat does not create, modify, or influence the content of these responses in any way. Users should refer to each AI service provider's terms of service for information about their content policies and limitations.
MultipleChat connects to various AI image generation APIs to provide you with image creation capabilities. When you use our image generation feature, your prompt is sent to these third-party image generation services through their official APIs. The images are created by these services, not by MultipleChat. We simply display the results in our interface for your convenience. The availability and capabilities of image generation depend on what's supported by each third-party service.
Usage limits on MultipleChat are based on the subscription plan you choose and the limitations imposed by the third-party AI services we connect to. Each AI service has its own rate limits, token limits, and other restrictions that we must adhere to. For detailed information about the specific limits associated with your subscription plan, please visit our Pricing page or contact our support team.
MultipleChat provides access to multiple leading AI services through their official APIs. Our platform connects to various text-based conversational AI services as well as image generation services. The specific services available may change as we continuously update our platform to include the latest AI technologies. For the most current list of available AI services, please visit our website or contact our support team.
Yes, when using AI services through MultipleChat, you must comply with both our terms of service and the terms of service of the AI providers whose APIs we connect to. By using MultipleChat, you agree to adhere to these terms. MultipleChat is not responsible for any violations of third-party AI service terms that may occur through your use of our platform. We recommend familiarizing yourself with the terms of service of the AI providers whose services you access through our platform.